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FAQS

Frequently Asked Question

What Time are Check-in and Check-out?

Check-in begins at 14:00pm. If you arrive early, feel free to ask our front desk if the villa is available for early check-in. Check-out ends at 12:00nn. You may also contact us ahead for a special arrangement.

What is Your Cancellation Policy?

Cancellation Policy is free of charge 30 days prior on your arrival date during peak season and 14 days on low season. For reservations canceled on the day of arrival, a Cancellation Fee equal to 100% of the first night’s projected charges will apply.

Is there an Extra Charge For Kids?

Family with children are always welcome to Boutique Resort. Children under the age of 8 can stay free of charge. Extra bed and breakfast are included. Older kids would have a charge a minimal fee.

What’s Included in My Villa

Each villa is fully furnished and fully equipped with a kitchenette.

Is there a Charge for Housekeeping?

Limited housekeeping is included with your stay. Full Service is also available for a certain fee.

Do You Offer Smoking Rooms?

All guest villas are non-smoking. Our guests are welcome to smoke outside the villa.

Are Very Small Pets Okay?
We are a pet-free hotel. No pets of any size are permitted

Do You Have Cribs?
We do not have cribs available, you may contact us prior to your arrival so we could prepare it for you.

Do you offer a Continental Breakfast?

We offer American and Thai breakfast only

How Much Parking is Available?Each villa has its own private parking.

Is there a Guest Laundry Area?No, but we do offer laundry services.

Are Fitness Facilities Available at your Resort?Yes. All of our guests are welcome to use the on-site fitness center.

How do I Get to the Resort?We have dedicated pages with directions and suggestions. You may also email us for further details.

No, but we do offer laundry services.

Are Fitness Facilities Available at Your Resort?
Yes. All of our guests are welcome to use the on-site fitness center.

How Do I Get to the Resort?
We have dedicated pages with directions and suggestions. You may also email us for further details.

What is the Currency in Thailand?

The currency in Thailand is Thai Bath. There are currency exchange facilities in all main tourist area. You may check the rate online or through the bank.

What is the VAT Refund System in Thailand? The VAT in Thailand is 7%. The Government has recently introduced a VAT refund system for tourist. Detail can be obtained from participating shops.

Do You Have any Special Packages for Honeymoons and Anniversaries?
We do have special packages for honeymoon and special occasions. You may contact us for more details.